Voice Over Internet Protocol (VoIP) Providers Class Action: Consumers Seek Industry Reform

The past few years has seen a dramatic increase in the number of VoIP Companies throughout the United States. VoIP Companies essentially provide for the “delivery of voice communications over IP networks such as the Internet or other packet-switched networks.”

Some of the major providers in the U.S. include Skype, Broadvox Direct, Vonage, Dialpad, Galaxy-Voice, Packet8, and VoOP America, with monthly service plans ranging from $10.00 to upwards of $50.00, for unlimited long-distance phone service.

VoIP consumers in recent years have actively sought industry reform, specifically against abusive and excessive billing practices, false advertising with respect to phone and broadband capacity, and seeking that such companies provide emergency 911 (E911) access.

Despite such efforts, including various standards and regulations established by the Federal Communications Commission (FCC), VoIP consumers are still being subjected to unfair consumer and business practices.

If you or someone you know has subscribed to a VoIP service and been treated unfairly, please contact our law-firm for a free consultation.